Executive summary
GEO measurement tracks a fixed set of buyer prompts across AI engines and records whether your brand is cited, where it sits, and how it is characterised. Run on a schedule, it turns AI visibility from an anecdote into a trend you can manage against competitors.
What this helps you decide
Whether your AI visibility is rising or falling and which prompts need work.
Business problem
AI assistants increasingly answer buyer questions without a click, yet most teams have no idea whether they are cited, ignored or misrepresented. What is not measured cannot be improved or defended.
Step-by-step process
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1
Define the prompt set
Assemble the decision-stage questions real buyers ask - 'best tool for X', 'X alternatives', 'is X good for Y'. Freeze the set so results are comparable over time.
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2
Choose the engines
Cover the assistants your buyers actually use. Measuring the same prompts across several engines exposes where you are strong and where you are absent.
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3
Record citation, position and sentiment
For each prompt note whether you appear, how prominently, and whether the mention is positive, neutral or wrong. A cited-but-misrepresented brand is a different problem from an absent one.
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4
Weight by decision stage
Score decision-stage prompts higher than definitional ones, and exclude brand-name questions so the headline rate reflects genuine competitive visibility.
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5
Benchmark against competitors
Run the same prompts for rivals so your share of citations is relative, not absolute. Being cited 40% of the time means little without knowing the leader's rate.
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6
Trend and alert
Store each run and chart the citation rate over time. Set thresholds that flag sudden drops or a competitor overtaking you.
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7
Feed the improvement loop
Route low-citation prompts to the content and evidence work that raises them, then re-measure to confirm the intervention worked.
Worked example
Checklist
- A frozen, decision-stage prompt set exists
- Multiple relevant engines are covered
- Citation, position and sentiment are all recorded
- Brand-name prompts are excluded from the headline rate
- Competitor benchmarks are run on the same prompts
- Results are trended and alerting is in place
Common mistakes
- Changing the prompt set between runs so trends are meaningless
- Measuring citation presence but ignoring sentiment and accuracy
- Reporting an absolute rate with no competitor benchmark
30-minute experiment
KPIs to track
- AI citation rate on decision-stage prompts
- Share of citations versus competitors
- Sentiment and accuracy of mentions
FAQs
Why exclude brand-name questions?
Being cited for 'What is [your brand]?' is expected and inflates the rate. Decision-stage prompts measure whether you win consideration you have not already earned by name.
How often should I measure?
Monthly suits most brands; weekly if you are actively intervening. Consistency of cadence matters more than frequency.
Recommended next steps
Where this fits - and what's next
The SearchScore path from a problem you feel to visibility you can measure.