Why isn't my accountancy firm showing up when people ask ChatGPT for an accountant?
Usually because the AI can't clearly read who you are, what you specialise in and who does the work. Most firms have the expertise and the credentials, but the qualifications, the named partners and the specialisms live in images, PDFs or vague marketing copy rather than plain, labelled text. When the detail isn't machine-readable, AI engines recommend the firms they can understand instead. Of 1,038 UK firms we checked, just one scored AI-Ready, so this is the normal state of the profession, not a personal failing. The free audit shows you exactly which parts of your site AI can and can't read.
How do I get my firm recommended by AI search engines like ChatGPT and Perplexity?
Make your expertise legible to machines. Put your specialisms, sectors served and fees in plain text; name the qualified people doing the work and label them so AI can read it; add the standard set of structured-data labels; and tag any FAQ or Q&A content as schema. In our study, adding the standard data labels alone was worth nearly 20 points. SearchScore scores where you stand today across ChatGPT, Claude, Gemini, Perplexity, Grok and DeepSeek, then shows what to fix first.
We're chartered and have great reviews - why does that not seem to count with AI?
Because AI reads labels, not reputations. In our study 94% of firms showed their qualifications and 84% named a real author, yet only 8% labelled that author in a way AI can read. The credibility exists - it's just invisible to machines. Chartered status, client reviews and years of experience only help if they appear as clear, extractable text and structured data on your own site. That gap is the single biggest opportunity for an accountancy firm, and it's usually a few days of work rather than a rebuild.
Do I need technical skills to use SearchScore?
No. The audit is built for firm principals and practice managers, not developers. You get plain-English scores and a prioritised list of what to fix. If you'd rather not do it yourself, the done-for-you service makes the changes for you.
Is the audit really free?
Yes. You get your full diagnosis - your AI Search Score, SEO Score and conversion score, plus what's broken - free, with no email required. Ongoing tracking starts from $25/month, and the done-for-you service is optional.
Does SearchScore work for a small or solo practice?
Yes, and it's designed with small and solo practices in mind. The scoring recognises that an independent firm works differently from a national network, so you aren't marked down for not running the marketing machinery of a larger business. In fact the study found the fundamentals that win AI recommendations are within reach of any firm - the single AI-Ready firm and the top performers simply labelled their expertise properly.