Purpose
AI answer engines can only cite what their crawlers can reach, and misconfigured access quietly excludes a brand from AI search. This SOP ensures crawler permissions are deliberate, current and aligned with the visibility strategy.
When & who
Procedure
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1
Inventory AI user agents
List the current AI crawlers of interest, such as GPTBot, OAI-SearchBot, PerplexityBot, Google-Extended and ClaudeBot.
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2
Review robots.txt directives
Check which AI user agents are allowed or disallowed and confirm the rules match the intended visibility strategy.
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3
Inspect edge and firewall rules
Verify the CDN, WAF or bot manager is not silently blocking or rate-limiting legitimate AI crawlers.
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4
Confirm access with logs
Analyse server logs to confirm the intended AI crawlers are actually fetching key pages and returning 200 responses.
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5
Assess llms.txt
Decide whether to publish or update an llms.txt file to guide AI systems to your priority content.
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6
Reconcile with strategy
Where blocking is intentional, document the rationale, and where visibility is the goal, open access to the chosen agents.
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7
Record and schedule review
Log the configuration decisions and set the next quarterly review to keep pace with new crawlers.
Tools
- Server log files
- Cloudflare
- Google Search Console
- SearchScore Tracker
Recommended next steps
Where this fits - and what's next
The SearchScore path from a problem you feel to visibility you can measure.