Query-Gap Review (SOP)

A recurring review that surfaces valuable queries the site is missing or under-serving and turns them into a prioritised action list.

ID
SS-SO-004
Confidence
Established · 83
Evidence
Established
Updated
2026-07-08

Purpose

Growth comes from queries you are not yet winning, but these gaps stay invisible without a deliberate review. This SOP makes gap discovery a routine that continuously feeds the content and optimisation pipeline.

When & who

Trigger
Monthly review, or when planning the next content sprint.
Frequency
Monthly
Roles
SEO lead, Content strategist

Procedure

  1. 1
    Export query data

    Pull the Search Console query report and identify terms with impressions but low clicks or positions beyond the first page.

  2. 2
    Map queries to pages

    Match each query to its best-fit page and flag queries with no clear owner as candidate gaps.

  3. 3
    Benchmark competitors

    Compare coverage against competing domains to find high-value queries they win and you do not.

  4. 4
    Classify each gap

    Use the Query Gap Framework to label gaps as optimise-existing, new-page or consolidate, per intent and effort.

  5. 5
    Prioritise the list

    Score gaps through the Priority Matrix by traffic potential, commercial value and difficulty to sequence the work.

  6. 6
    Assign and brief

    Turn the top gaps into briefs with target intent, entities and internal-link targets, and assign owners.

  7. 7
    Feed the pipeline

    Add the briefed items to the content and optimisation backlog and record the review date.

Tools

  • Google Search Console
  • SearchScore Tracker
  • Keyword research tool

Recommended next steps

    Apply the method Content Opportunity Matrix Framework See the wider capability Content Opportunity Prioritisation Capability

Where this fits - and what's next

The SearchScore path from a problem you feel to visibility you can measure.

    Problem Spot the pattern Method Pick the framework Do it Follow the guide Check Run the checklist Score Interactive audit TrackSearchScore Tracker StartFree audit →